Privacy Policy

Introduction

Welcome to IFS webpage.  This website is owned and operated by Team IFS.

Institute of Fitness Science (“IFS”) its principal place of business is located at The 205, 2nd floor Omaxe Mall, Ferozepur Road, Ludhiana, Punjab 141012, India and G-78, Lajpat Nagar-II South Delhi – 110024.

IFS is committed to providing our visitors with content and services characterized by outstanding quality and customer service. This Privacy Policy explains how IFS collects and processes your Personal Data. Each time you use the Site, the IFS Privacy Policy will apply. “Personal Data” is any information that enables us to identify you, directly or indirectly, by reference to an identifier such as your name, IFS account number, location, data, online identifier or one or more factors specific to your physical, physiological, genetic, mental, economic, cultural or social identity

Commitment to Privacy

Your privacy is important to us, IFS is committed to respecting your privacy. We help people reach their career goals by providing professional certifications, specialized certificate programs, exam preparation and study tools and analytic reporting. 

 This Privacy Policy describes how we collect, use, share and protect information about you.  When you interact with or use the products, services or websites of IFS (“Services”), you consent to such collection, use and sharing of your information as described in this Privacy Policy, our Terms and Conditions for our websites and the Terms and Conditions provided in relation to specific services and products.

 

Consent

When you interact with or use our Services, and when you enter any personal information into any of our other Services, you are consenting to the collection, use, and transfer of your personal information as outlined in this Privacy Policy, our Terms of Use for our websites and the Terms and Conditions provided during registration with IFS product. If you do not consent to the terms of this Privacy Policy, please do not continue to use our Services.

 

Data Collection


 IFS is dedicated to protecting the privacy of all personal information collected through this website and our Services. We may collect information from you (directly or through third party vendors we retain) or from a third party who is authorized by you or otherwise permitted by applicable law to share information with us (for example, your school or employer) in situations such as the following:

 

  • Website visit.  When you provide information during a login process, when you access certain portions of our website, when you ask us to provide more information, when you purchase online or in connection with any online employment applications.

  • Registration. When you create an account on our Services, make a purchase, register or login to access or use functions or features.

  • Communications. When you communicate with us.

  • Learning and Certification Activities.  When you use our Services, information about your grades and scores, instructor feedback and comment, your personal learning behaviors, and various metrics related to your learning of particular subject matters is recorded.

  • Surveys and Research. If you participate in our research studies about our products or the industries and professions we support or our market research surveys or programs.

  • Forums. If you participate in our forums, blogs, intranets, chat rooms, “wikis” or other similar features.

  • Subscriptions. If you subscribe to OUR channel or request text alerts.

  • Social Media. If you use or interact with our Services on social media and networking pages and applications, such as Facebook, Instagram, LinkedIn and others.



To the extent permitted by applicable law, we may collect data in an automated manner and make automated decisions, including using machine learning algorithms, about users of our Services in order to provide or optimize the Services offered and/or delivered, for security or analytics purposes, and for any other lawful purpose. Our Services may collect certain information by automated means when you access or use our Services. This information may include, but is not limited to, usage details, Internet Protocol ("IP") address, browser type, browser language, devices you use, access times, the sites linked from, pages visited, applications downloaded or accessed, links and features used, content viewed or requested, information collected through cookies and other such information. We generally collect this information to improve our Services for our users, to learn about our users’ interests and enhance the Services we provide, for security and analytics purposes, and for other lawful purposes. To learn more, please see our “Cookies and Similar Technologies” section below.



 

How We May Use Your Information.
 We use your information to provide you support our business functions, such as fraud prevention, marketing, analytics and legal functions.

 

We may use your information:

  • To fulfill your requests for Services and communicate with you about those requests.

  • To set up your account and verify your identity when you register for our Services.

  • To process your payments - but we do not retain your credit card data after a payment has been processed.

  • To monitor, record, analyze and report on your activity, interactions and engagement with our Services.

  • To track and analyze and report on your progress, success, results, performance, registrations, incomplete attempts, and results in connection with our certification and specialized certificate program Services.

  • To perform research and analysis for our Services and to further develop and improve our Services or to perform research concerning the industries and professions we serve.

  • To perform benchmarking analytics and general metrics about your performance or, after anonymizing, de-identifying or aggregating the data, your Institution’s performance as compared to other schools and institutions and other IFS customers.

  • To analyze technical data such as cookies, content viewed IP address, device use, site volume and load.

  • To verify compliance with license terms.

  • To support and personalize our Services, websites, mobile services, and advertising.

  • To inform you of new products, services or promotions we may offer.

  • For research, analysis, benchmarking or surveys.

  • To engage you in our social media platforms.

  • To protect the security and integrity of our Services, content, and our business.

  • To respond to reviews, comments, or other feedback you provide us.

  • To comply with applicable legal or regulatory requirements and our policies, protect against criminal activity, claims and other liabilities.

  • For any other lawful purpose for which the information is provided.


We also may use, process, transfer, and store any data about you in an anonymous, aggregated manner.  We may combine personal information with other information, collected online and offline. We may also use information in other ways with your consent or as permitted by applicable law.



Information Sharing
 To the extent permitted by applicable law, we may share information about you, including your personal information, as set forth below or as otherwise described in this Privacy Policy or the terms and conditions for use of the Services:

 

  • Affiliates and Agents. We may share information with our parent corporations and affiliates (or any business partner or agent acting on our behalf) worldwide as necessary to provide you with the Services, each such parent corporation, affiliate, business partner, and agent will be under the same obligations as is IFS to protect the confidentiality of your information and protect your privacy.

  • Analytics and Reporting. We may share your information to analyze and provide certain information about your learning and academic performance to you, your institution, including other parties associated with and required by your Institution, and your instructor(s) or supervisor(s) from your Institution. Also, generate reports and analytics for use by you, your Institution, other parties associated with and required by your Institution, and your instructor(s) regarding the learning and academic performance of an entire class or cohort at your Institution.

  • Service providers. We may share information with agents, contractors, service providers, vendors, business partners, and other third parties we use to support our business and Services. We may share information to provide technical support to you and your Institution, its instructor(s) or staff.  Some examples of third parties we work with are shippers, payment services, information processors, financial institutions, data centers, educational institutions you attend, other organizations you are affiliated with, or their support service providers.  Such third-party providers may perform technical operations such as database monitoring, data storage and hosting services and customer support software tools. Such third parties may access, process or store personal data in the course of providing these services.

  • Your Institution and other Organizations. We may share information about your use of our Services with your Institution and its faculty or staff, and other parties associated with or required by your Institution.  We also may share information with governmental agencies, oversight organizations, professional organizations, certification or accreditation organizations, and industry self-regulatory organizations.  

  • Fraud Prevention.  We may share your information to confirm your identity to ensure only authorized users are accessing our Services and for general security.

  • Advertising and Marketing. To the extent permitted by applicable law, we may share information with third parties for marketing, advertising, promotions, contests, or other similar purposes. If required by applicable law, we will share such data for advertising and marketing purposes only in an aggregate, anonymous, and de-identified manner.

  • Mergers, Acquisitions, Divestitures. We may share, disclose or transfer information about you to a buyer, investor, new affiliate, or other successor in the event IFS, their parent companies or affiliates, or any portion, group or business unit thereof, undergoes a business transition, such as a merger, acquisition, consolidation, reorganization, divestiture, liquidation or dissolution (including bankruptcy), or a sale or other transfer of all or a portion of any assets or during steps in contemplation of such activities (e.g., negotiations and due diligence).

  • Law Enforcement and National Security. We may share information to comply with any law or directive, judicial or administrative order, legal process or investigation, warrant, subpoena, government request, regulatory request, law enforcement or national security investigation, or as otherwise required or authorized by law.

  • Protection of Rights, Property or Safety:  We may also share information if, in our sole discretion, we believe disclosure is necessary or appropriate to protect the rights, property or safety of any person, or if we suspect fraud, illegal activity, abuse or testing misconduct has taken place.

 

We also may share information to fulfill any other purpose for which you have provided information to us; for any other purpose disclosed by us or the third party with whom you are interacting when you provide the information; to enforce our rights arising from any contracts; for billing and collection; or as otherwise permitted under applicable law.

 

Data Security
 Security of your personal information is of the utmost importance to us. We use administrative, technical and physical safeguards to protect the security of your personal information from unauthorized disclosure. We take reasonable security measures to secure your personal information against unauthorized access, loss, use, disclosure, or alteration by third parties and unauthorized employees.

 

Despite our efforts, we cannot guarantee the security of your personal information during its transmission or its storage in our systems. No method of transmitting or storing electronic information is ever completely secure. We make no warranty, express, implied, or otherwise, that your information will never be accessed, used or released in a manner that is inconsistent with this Privacy Policy. We are not responsible for any damages or liabilities relating to any security incidents, and we disclaim all representations and warranties regarding such matters to the fullest extent permitted by law. Where required under law, we will notify you of any loss, misuse or alteration of personal information that may affect you so that you can take the appropriate actions for the due protection of your rights. We review our security procedures periodically to consider appropriate new technology and updated methods.

 

If information is transmitted to us using a means that is outside our systems, or if you transmit information to a third party, we cannot guarantee the security of information during transmission. Any such unsecured transmission is at your own risk. We recommend that you use appropriate security measures to protect your information.


Correction of Your Personal Information

Accuracy is a top priority for us. You can ensure that any contact data is up-to-date and can correct, update or delete inaccuracies to the information by either logging into your account to review and maintain your information or by contacting customer service. In certain situations, you may need assistance from customer service in making a change. For example, if you received a certification and then realized that your name was misspelled, we may need to take certain steps to verify your identity before making the change, ensure that your name change is linked to all of your certification records and, in some states or countries, that the oversight agency receives the correction. We will respond to your request to make changes to your records as soon as reasonably possible.

 

We will attempt to answer all requests that we correct the data if it is inaccurate or delete it as long as we are not required to retain it by law or for legitimate business purposes.

 

In addition, to protect your privacy, we may require you to prove your identity before granting access to, or agreeing to update, correct or delete your personal information.

 

Not all information about you can be changed. For example, we may have records about how much time you spent working in a training module. Although this information is linked to you, it may not be changed and, in certain instances, it may be subject to government or regulatory oversight. Similarly, learning data, assessment scores and certification status kept in IFS systems may not be changed by you, although you should contact us if you believe such data is not accurate.